Privacy Policy

This policy explains what information Waveform Prints collects when you use waveformprints.com, why we collect it and the choices you have. We keep our data handling narrow: we only gather what is needed to produce and deliver your prints and to run the site.

Information we collect

When you place or enquire about an order we may collect your name, delivery address, email address and the details of the items you request. If you order a personalised print, we also receive the audio file or text you submit so the design can be generated from it.

• Order and account details you provide directly.
• Contact information, primarily your email address.
• Any audio or text you upload to create a custom print.
• Basic technical data such as browser type and pages viewed, gathered through cookies and analytics.

How we use your information

We use your details to confirm and fulfil orders, to arrange production and shipping, to answer your messages and to keep the site secure and working. Uploaded audio and text are used solely to create the print you asked for and to handle any related support request.

Payments

Card and payment details are handled by a third-party payment processor and are not stored on our own servers. That processor manages your payment information under its own terms and security standards.

Cookies and analytics

The site uses cookies and analytics to understand how visitors move through the pages so we can improve them. You can restrict or clear cookies through your browser settings, though some parts of the site may then work less smoothly.

Data retention

We keep order records for as long as needed to support the purchase and to meet accounting and legal obligations. Audio and text submitted for custom prints are retained only while they are needed to complete and support your order, after which they are removed from active systems.

Your rights

If you are in the EU or a comparable jurisdiction, you have the right to access the personal data we hold about you, to ask us to correct it, and to request its erasure. You may also object to certain uses of your data. To make a request, write to [email protected] and we will respond within a reasonable time.

Contact

Questions about this policy or your data can be sent to [email protected]. We may update this page from time to time, and the date above will always show when it last changed.